Add Users to the Organization

A user with the Org Admin account type (also called a user role) can add other users to the Organization.

Tip: Initially, an Appthority Admin assigns the Org Admin role to a customer user account. Then the Org Admin can give that and other roles to other users. It's a best practice to assign at least one other Org Admin as a backup.

Adding a user involves sending an email invitation from Appthority MTP, the invitee accepts by registering in the system, and then you can change the user account type permissions, if needed.

See Manage Users for role permissions and other user management information.

To invite and add a new user

Go to the Admin - Users tab.
Enter the email address.
Click Send Invite.
The user receives the email and responds to it by registering with the system.
Once the user completes registration, the pending icon on the tab changes to the completed icon.
Tip: If the user hasn't responded, click the pending icon to request Appthority MTP to send another email.

By default new users have Standard User account type permissions. If the new user requires a different permission level, use the menu to change the account type. For example, users who will create and maintain policies, but not manage users, should have the Policy Admin account type. See Manage Users for details.