Connect with MobileIron

You enable the EMM integration by supplying credentials that allow Appthority MTP to connect to the EMM in the Admin > Organization tab.

Connection Overview

Prior to enabling integration, you set up connectivity prerequisites in MobileIron. This consists of creating a user with specific roles that allow access to MobileIron functionality. See Set Up Connectivity Requirements in MobileIron.

If you want to use the on-premises version of the EMM Connector, install it prior to these steps. See Set Up the On-Premises EMM Connector.

Follow the steps below to connect to the EMM and enable EMM itegration.

Optionally, while you are in the Admin > Organization tab you can:

After the connection is active, you set various integration and synchronization options in the Admin > EMM tab. See Sync Appthority MTP with MobileIron.

Connection Steps

To enable EMM integration

  1. Go to Admin > Organization.
  2. Click Enable EMM Integration.
  3. Select MobileIron as the vendor.
  4. Choose either the Cloud or On-Premises option for the EMM Connector deployment.
    Tip: For On-Premises EMM Connector deployment, install the connector. See Set Up the On-Premises EMM Connector.
  5. Enter the EMM Authentication information. This is the information you previously obtained from setting up the Appthority MTP role and user and getting the API key. If you haven't done this already, see Set Up Connectivity Requirements in MobileIron.
    • API Host and Port or URL: URL to the MobileIron console.
    • Username: The user in MobileIron that has the Appthority MTP role.
    • Password: Password for that user.
    • API Key: The API key generated by MobileIron for that user.
      Tip: If using both applications on-premises, on the same machine, credentials are not required and the UI does not prompt for them.
  6. Click Validate to verify the connection and credentials. A Valid Credentials indicator displays when the credentials are confirmed.
  7. Click Save Configuration.
    When the connection is successful, the connector activates. After a few minutes the Inactive text changes to Active.

Tip: Initial connections can take up to two minutes. Look for the connector status to become Active.

Next step: Go to the Admin - EMM tab and set specific EMM configuration options.

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